WORK 365 Report Scheduler
The WORK 365 Report Scheduler App for Microsoft Dynamics 365 enables easy, automatic email distribution of Dynamics views and data.

Schedule email delivery of System or Personal views with this WORK 365 App for Microsoft Dynamics. Report Scheduler allows customization of send audiences (secure distribution, visibility rules users without Dynamics licenses, etc.) and times (schedule recurrences, adjust sends across time zones, etc.) No IT or administrator report is required - any user can create and schedule a report.


The Report Scheduler App has a number of different applications that users can take advantage of:


Event reminder system: Send regular reports for upcoming dates such as birthdays, anniversaries, contract expiration, opportunity close deadlines, and more.  

Data backup service: Send your data in .csv or .txt format to a secure location.



Easy Email Creation, Scheduling, Distribution and Consumption
An easy-to-use email scheduling interface that supports sends in multiple time zones
Mobile-friendly emails, with the option to have the data sent directly in the body of the email
Direct navigation to CRM records from email via a click link
Secured Distribution: block any email addresses and any domain from receiving your scheduled reports
The ability to send the data to non-Dynamics user email addresses
Automatic View Refinement
Group, sort and total records before sending
Does not require any dependency on a separate Report Server
Incorporates all visibility rules set in Dynamics
Notes Special Report allows organization and grouping of notes by each of entity or grouped field
Features Currently in Beta Release
Customizable email template allows adding of corporate logos, color, typefaces, signatures and other brand related images
Multi-user scheduling of a single report

Works With

Dynamics CRM Online
Dynamics CRM On-Premise (Requires Update Roll-Up 12)

Testimonials & Clients

  • Works great. We often have need to clone 5 or more records and this achieves it in seconds… Highly recommended! Exceptional service!

  • Super easy deployment and very good control and performance of the utility. Makes me want to explore more of the add-ons as time allows.

    Stuart Fawcett
  • The sub-totaling in v5.0 has been a huge value-add. WORK 365 support has been very responsive! Easy to build, maintain and edit… Very happy with this product, highly recommend.

  • It has solved our sales guys problem of managing manual calendars to remember each and every client's birthday or important anniversaries... it helps filter-out the contacts with Birthdays, month-wise or date-wise if the gifts have to be pre-planned !

    Jennifer R
  • What's not to like? It works as indicated. Very flexible. I installed it and started using it… Beyond the quality of their product, WORK 365 has some of the best customer service I've ever encountered. They are available, attentive, and will not hide behind emails. Awesome!

  • Cloning functionality is something that you’d expect to be standard in CRM but that just isn’t! Our Quotes are quite huge, as we needed cloning desperately to duplicate our quotes... WORK 365 ‘s Clone add-on came to our rescue... Great product and very reliable support - we have been using their Clone add-on for past 6 months... And we are happy that their latest version does not use Silverlight... highly recommended!!!

    Glenn Mcguire
  • The add-on was easy to install and setup. Response time of WORK 365 support is great ! Now we no longer have to enter cases or update them manually - through this system, we can easily see the history of the case anytime. Cases sent to our support email address are registered in CRM automatically, including the customer contact and account, saving us a lot of manual efforts... Tracking of messages all in one place has improved our company process to a large extent ! This is a great system that I would recommend to anybody who values process.

    Jennifer R
  • Great support, extremely reliable and quick to respond. We had a few questions at deployment, and immediately had a share session with their support team… I would recommend this product to any organization as it is a fair price and will really streamline information within your CRM system!

  • Great product to use! Helps us easily track the coming birthdays and we never miss important anniversaries and events related to our customers - great app to strengthen customer relationship

  • I’m very happy with the "Report Scheduler Add-On" product produced by WORK 365 for Dynamics CRM, it took me out of a bind and the installation and setup were both very straight forward.

    Ralph Perez
  • We use Email to Case Premium to support our service team with case management in Dynamics CRM. Our support team saves a lot of time since we don’t have to enter or update the cases manually anymore. It automatically sends an email to our support team which helps us in saving a lot of time. We're very happy with their support team – their responses are quick and easy to understand!

  • The add-on allows automatic generation of ids in a sequence that can be custom defined based on the business requirements. It even allows to update existing records in the system in the same sequence… It is value for money, with a lot of features that are not easily available in a similar package! The FREE TRIAL option makes the purchase easier.

  • Cloning functionality is something that you’d expect to be standard in CRM but just isn’t! Our Quotes are quite huge,as we needed cloning desperately to duplicate our quotes... WORK 365 Clone add-on came to our rescue...Great product and very reliable support - we have been using their Clone add-on for past 6 months... Happy that their latest version does not use Silverlight...highly recommended!!!!

    Nigella dsouza
  • Finally, a solution for scheduling reports for a CRM 2011 Online implementation. We have been looking for some time (and even 'hacked' out a solution using workflows) but were difficult to maintain and impossible to deploy to anybody other than senior technical staff used to de-bugging code. We can now distribute views out on a variety of updates (opportunities, customer cases etc) for different audiences, different levels of interest / needs and all done automatically. So easy to set-up and deploy that we have already issued the instructions out to department heads / key staff so they can start producing their own scheduled reports, not having to wait for IT to set-up for them. Very impressed with the speed of development (already two versions on with new features being added all the time) and the close-contact with the commercial and support staff of WORK 365 - my own issues and questioned answered very quickly and our ideas for future features taken seriously... Having the ability to trial the product gave us the confidence that we could install and deploy and get it working very quickly. Made the purchasing decision very easy in the end as we add an audience of supporting end-users loving the daily / weekly reports that were being delivered to them - no-one wanted these to stop so approval to spend was simple.

    Philli Sykes
  • Easy to use and easy to deploy. You can run it and have it auto-number all the records in a batch.

  • Great product for duplicating entries in CRM 2011. Easy to install and great staff to work with. Highly recommended.

  • In addition to the outofbox-features work 365 made a solution for a custom entitity and it works as expected.

    Harald Marchhart
  • In addition to the outofbox-features work 365 made a solution for a custom entitity and it works as expected.

    Harald Marchhart
  • Exactly what we were looking for! -easy to install, and performs exactly as advertised - Copy a quote and ALL Part numbers in one-click! - Thanks!

    Randall Smith



All add-ons offered by WORK 365 come with one year of annual maintenance and support.



The subscription includes 1 non-production license that can be used for Dev/Test purposes. Please contact to request your license




This product requires email delivery to be set up in Dynamics 365 (at least one outgoing profile). Please contact support if you need assistance in setting up your email router or server-side synchronization.


Please note that this app allows scheduling and sending of Views, not Reports themselves.


Licensing and Support

This App is available on a 12-month license, which includes full support during the duration of the license.